Privacy Policy
Last updated: January 2026
1. Introduction
Welcome to Posta AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video ad creation platform.
By using Posta, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect your email address, name, and authentication credentials. If you sign up using Google OAuth, we receive your basic profile information from Google.
2.2 Usage Data
We collect information about how you interact with our platform, including videos generated, prompts used, features accessed, and session duration.
2.3 Payment Information
Payment processing is handled by Stripe. We do not store your complete credit card information. Stripe may collect and store payment details in accordance with their privacy policy.
2.4 Content You Create
We store the videos, scripts, and creative content you generate using our platform to provide our services and improve your experience.
3. How We Use Your Information
- To provide, maintain, and improve our AI video generation services
- To process transactions and manage your subscription
- To communicate with you about updates, features, and support
- To analyze usage patterns and optimize platform performance
- To detect and prevent fraud, abuse, or security issues
- To comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third-party vendors who help us operate our platform (e.g., cloud hosting, payment processing, analytics)
- AI Partners: We use OpenAI's Sora API to generate videos. Your prompts are processed by their systems
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
To exercise these rights, contact us at hello@posta.ai.
7. Data Retention
We retain your account information and generated content for as long as your account is active. You may delete your account and associated data at any time through your account settings or by contacting us.
8. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings.
9. Children's Privacy
Posta is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Your continued use of Posta after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@posta.ai
